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Privacy Policy

Announcement about personal information

We will make the records of symptomatic state, inspection result, diagnosis and treatment plan after you received our medical services. These records have a lot of personal information and we think it's very important to have the basic philosophy that we respect individual personalities of our patients. So we think the preservation of information of our patients is top priority. And we try to handle appropriately your personal information, preparing rules based on the laws concerned with personal information. Speaking as the university hospital of medical faculty, we are able to provide advanced medical care, in addition we take pride in mainly contributing to develop the community health-care as a core hospital here. Through our activities, we keep trying to reach our goal, the fulfillment of social mission, that is the development of clinical medicine and cultivation of doctors who take up the next generation roles. We really appreciate understanding and cooperation of the patients on a routine basis.
Therefore, as a medical and educational research institute, we would like to use valuable data include personal information for an appropriate purposes. We would like ask you to give us your understanding and cooperation again.

  1. @Purpose of use personal information
    We will use your personal information according to the purpose of appendix.
    For more details HERE
  2. A We will obtain patient's consent in writing if we use personal information for other purpose above.
  3. B Regarding your rights
    1. @ Right to claim about the disclosure of personal information
      1. @ You can demand the personal information disclosure after the right procedure.
        However, we are not able to necessarily reply to your claim.
        We would like ask you to understand.
      2. A When you claim about the disclosure of personal information, we would like ask you to put the charge which Kyoto University determined.
      3. B Regarding the disclosure claim details, please contact to the following department.
        Medical Service Department(075-751-3661)
    2. A Right to claim about the correction of personal information
      1. @ You can demand correcting your personal information after the right procedure within 90days after you received the disclosure of your personal information. However, we are not able to necessarily reply to your claim.
        We would like ask you to understand.
      2. A Regarding the correction claim details, please contact to the following department.
        Medical Service Department(075-751-3661)
    3. B Right to claim about the prohibition of use personal information
      1. @ You can demand the prohibition of use and provision of your personal information and erasing your data after the right procedure if there is any reason below. However, we are not able to necessarily reply to your claim.
        We would like ask you to understand.
        A- You can demand the prohibition of use of your personal information and erasing your data after the right procedure if we would use your information over the necessary limit of the purpose or take your information using dishonest and pending ways.
        B- You can demand the prohibition of provision of your personal information after the right procedure if we would provide your data to third person over the law limit without obtaining your consent beforehand.
      2. A Regarding the details of claim about the prohibition of use personal information, please contact to the following department.
        Medical Service Department(075-751-3661)
      3. B Regarding objection
        1. @ You can bring a challenge to Kyoto University Hospital if you would not be dissatisfied with omission of disclosure decision, correction decision and prohibition decision or disclosure claim, correction claim and prohibition claim.
        2. A Regarding objection details, please contact to the following department.
          Medical Service Department(075-751-3661)
  4. C Regarding explaining the details and accepting complaints about personal information
    1. @ Regarding explaining the details about personal information
      We put the laws of Privacy Policy which independent administrative institution reserves and our rules on our wed site concerned with personal information, making you to understand about personal information more than before. And regarding the reference and question of the details of contents concerned with claim about the disclosure, please contact to the following department.
      Medical Service Department(075-751-3661)
    2. A Regarding complaint management
      If you have any idea and complaints about handling our patient's personal information, please contact to the following department.
      Medical Service Department(075-751-3661)
      We will try to rely to your complaints or ideas as much as possible.

appendix

We will use your personal information for the following purposes, keeping rules based on the laws.

  1. @ Purpose of use at Kyoto University Hospital
    • ・Medical services which patients use
    • ・Office work of Medical Insurance
    • ・Administrative operation concerned with patients (the hospital ward administration of hospital admission and discharge, the accounting, the report of medical accident, the service development)
    • ・The basic data for improving and keeping medical service
  2. A Our use and use of Kyoto University
  3. B Providing Information to third parties
    • ・Cooperation as for medical services with other hospitals, clinics, birth centers, pharmacies, home-visit nursing station and nursing service companies
    • ・Reply to referrals of other medical institutions as for medical services
    • ・In case we ask for opinion and advice from other doctors outside about medical care
    • ・Commission inspecting samples and other commission works
    • ・Giving an explanation about the disease condition to patient's family
    • ・Office work of Medical Insurance (commission of insurance work, statement of medical expenses to payment facilities)
    • ・Answer to the reference from payment facilities and insurers
    • ・Submission acts to executive and judicial branches according to the related laws
    • ・Notification and counseling to special medical institutions and insurance companies regarding doctor liability insurance money

If you have any questions above, feel free to contact us.

We would like ask you to show your name at your room to protect medical care safety of the patients. Please contact to the medical affairs hospitalization department (Outpatient Ward 1F/ TEL 075-751-3038) and offer not to give information to visitors if it's needed.

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Kyoto University Hospital 54 Kawaharacho, Shogoin, Sakyo-ku Kyoto,606-8507, JAPAN
Please note that we cannot answer questions regarding health issues over the phone.